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Processes are in the background of all company functions whether it be Marketing, Finance or Operations. While critical processes are known and often documented many processes go unnoticed and evolve organically.

 

Process design and automation is at the heart of digitization and customer experience.

 

What is Workflow Automation?*

 

• Workflow automation is a way to streamline manual and paper-based processes often comprised of unstructured tasks involving people, processes, and content. It is used globally by companies to continuously improve efficiency, productivity and integration.
• Related disciplines are BPA (Business Process Automation) and Robot Process Automation (RPA)
• Global standard is BPMN2.0

 

* Based on IEEE Software Engineering standards and BPMN2.0

 

Workflow Automation engines are used by the software industry to develop new products and by many process intensive industries to define, automate, measure and audit processes. Figure 1 shows the Reference Architecture for a Workflow Automation engine.

 

 

Process design and re-engineering are key components of your digital transformation journey. Keeping them in focus and under control will ensure successful and sustainable outcomes. Workflow Automation will aid Digitization and enhance Productivity.